Privacy Notice.
At New Road Consultancy we are committed to protecting your personal information when you visit our site, communicate with us electronically and when we are providing services to you.
This Privacy Notice (Notice) tells you what to expect us to do with your personal information when you visit our website or engage us to work with you. We update this Notice periodically so please check back regularly to ensure you are viewing the latest version.
Who is collecting your personal data?
New Road Consultancy Limited is a company registered in England and Wales under company number: 16722216.
What information we collect, use, and why
Using our website
When you use our website, we may collect and process the following personal data about you:
Contact information that you provide when you communicate with us, such as your first and last names, telephone number and email address.
Information you provide when completing any of the forms on our website.
In addition, this website collects personal data to power our site analytics, including:
Information about your browser, network, and device.
Web pages you visited prior to coming to this website.
Your IP address.
This information may also include details about your use of this website, including clicks, internal links, pages visited, scrolling, searches, and timestamps. We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
Providing services to you
When we provide services to you, we may collect and process the following personal data about you:
Contact information that you provide when you communicate with us, such as your first and last names, telephone number and email address.
Information you provide to us in order for us to provide services to you. Depending on the nature of the services to be provided, this may include your gender, occupation, third-party information (such as your colleagues, previous employers or other relevant third parties).
Transaction data relating to the services we provide to you, including details about payments to and from you and details of services you have purchased.
Information relating to compliments or complaints.
The transmission of information via the Internet is not completely secure and therefore we cannot guarantee the security of personal data sent to us electronically and transmission of such data is therefore entirely at your own risk.
Use of Cookies
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.
Our lawful bases for the collection and use of your data
We collect, process and store personal data in order to provide the services you have requested to receive and, as such, we collect and process personal data on the basis of consent and/or in order to perform a contract we have with you and/or to provide information on other services we consider might be of interest to you. If you no longer wish to receive information on other services, please let us know using the form provided on our website here.
How long we keep information
We will only retain your personal data for as long as is necessary to carry out the purpose for which it was collected. Any personal data provided as part of providing services to you will be retained for up to six years for accounting audit purposes.
Who we share information with
Like many businesses, we use third party tools to help us run our business efficiently and these third parties may process your data on our behalf. The third-party data processors we use are detailed below
Squarespace Ireland Limited: Website Hosting
Google Analytics by Google LLC: Website Analytics
Microsoft: For filing and managing data to provide our services
Sharing information outside the UK
Where necessary, our data processors will share personal information outside of the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place.
For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the form provided on our website here.
Squarespace Inc: Data Storage Provider - transfer to the USA
Microsoft: Data Storage Provider - transfer to the USA
The USA has been assessed as providing adequate protection to data subjects (also known as Adequacy Regulations or UK data bridge)
Personal data rights
Under UK GDPR, you have certain rights which are set out below:
Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.
Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
Your right to erasure - You have the right to ask us to delete your personal information.
Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information.
Your right to object to processing - You have the right to object to the processing of your personal data.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.
Contact us
To discuss this Notice or to exercise your personal data rights, please do not hesitate to contact us using the form provided on our website here. If you would like to complain about our use of your personal data we kindly ask that you reach out to us in the first instance before talking to the regulator.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO using the contact details below:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113